Mobile app¶
Whisker.io Mobile is the companion app for the Whisker.io portal. Use it in the field to see what your sites are doing: current readings, which alerts are active, and a site's trend over the last day. You can also snooze a device's alerts while you work on it, adjust setpoints, and swap out a failed device.
The app signs in with your normal Whisker.io username and password and shows the same account, devices, alerts and contacts as the web portal. A change you make in one shows up in the other.
What you can do in the app¶
| Task | Mobile app | Web portal |
|---|---|---|
| See live readings and device status | Yes | Yes |
| Build and use HMI screens | Yes. The app has its own HMI screens (see HMI screens) | Yes, on each location's page |
| Send setpoints and commands | Yes, from an HMI widget | Yes |
| View and save trend graphs | Yes, up to four channels per graph | Yes |
| See which alerts are active | Yes | Yes |
| Create and edit threshold and inactivity alerts | Yes, basic settings only | Yes, all settings |
| Schedule groups, on-call rotations, covering | No | Yes |
| Acknowledge an alert | No. Reply to the text, press 1 on the call, or use the web portal | Yes |
| Alert history and notes | Latest event only | Yes |
| Snooze a device's alerts | Yes | Yes |
| Replace a failed device (scan old and new) | Yes, on a phone with a camera | No |
| Rename devices and channels | Yes | Yes |
| Flow meter totals | Yes | Yes |
| Alert contacts | Add and edit | Add, edit and more |
| Users | Add and edit, change passwords | Yes, plus roles and account settings |
| Reset a forgotten password | No. Use the web portal | Yes |
| Push notifications | No. Alerts come by text, email or phone call | Not applicable |
Note
The app does not send push notifications. Alerts still reach you by text message, email or phone call, exactly as they are set up in the portal. When an alert text or email contains a link, tapping it on your phone opens that alert in the app. See Texts, emails and calls.
Pages in this section¶
- Installing and signing in: get the app on Android, iPhone or Windows, sign in, two-factor codes, signing out, alert links, support and deleting your account.
- HMI screens: view HMI screens, send setpoints, and build your own screens.
- Graphs: open saved trend graphs, change the time range, add channels and save.
- Devices: find a device, read its channels, rename it, snooze its alerts, and replace it.
- Flow meters: daily, weekly and monthly flow totals.
- Alerts: see which alerts are active, edit an alert, and open an alert from a text or email link.
- Contacts and users: add and edit alert contacts and users, and change passwords.